Session Management and Security

Session management is critical for maintaining account security while providing convenient access for your users. This guide covers monitoring active sessions, implementing security policies, and managing user access across devices.

Understanding Sessions

What is a Session?

A session represents:

• Active user login instance
• Device and browser combination
• Authentication state
• Temporary access grant
• Security context

Session Components

Each session includes:

• Session Token - Unique, encrypted identifier with time-limited validity
• Session Metadata - User info, device details, location, and activity timestamps

Viewing Active Sessions

User Session View

Users can monitor their own sessions:

1. Click profile icon
2. Select "Security"
3. Choose "Active Sessions"
4. Review session list

Session details include:

• Device type (Desktop/Mobile/Tablet)
• Browser and version
• Operating system
• IP address and approximate location
• Login time and last activity
• Current session indicator

Administrator View

Admins have enhanced visibility:

• View all user sessions across the account
• Filter by user, date, device, or location
• See session duration and activity counts
• Identify abnormal activity patterns
• Access detailed audit logs

Managing Sessions

Revoking Sessions

Individual Session Revocation:

1. View active sessions
2. Find the session to revoke
3. Click "End Session"
4. Confirm revocation
5. Session terminated immediately

Bulk Revocation:

For security incidents or account compromises:

• Select multiple sessions or "End All Sessions"
• Exclude current session (optional)
• Force all users to re-authenticate

Advanced Security Features

Enhance your security posture with these advanced session controls:

Session Monitoring

Activity Tracking

All session activities are logged:

• Login attempts (successful and failed)
• Page views and navigation
• Data access and modifications
• Configuration changes
• Export and download actions
• API calls and integrations

Anomaly Detection

Automatic detection of suspicious patterns:

• Impossible travel - Logins from distant locations within impossible timeframes
• Unusual hours - Access outside normal patterns
• High activity - Abnormal volume of actions
• New locations - First-time access from countries or regions

Security Alerts

Configure real-time notifications for:

• New device logins
• Location changes
• Multiple failed login attempts
• Concurrent login attempts
• Password or security setting changes

Device Management

Trusted Devices

Simplify access for regular devices:

1. During login, select "Trust this device"
2. Device fingerprint is created
3. Reduced authentication requirements apply
4. Longer session duration permitted

Managing trusted devices:

• View all trusted devices in security settings
• Revoke trust status anytime
• Set automatic trust expiration
• Require periodic re-verification

Session Security Best Practices

For Users

1. Regular Review - Check sessions monthly for unknown devices
2. Device Hygiene - Always logout from shared devices
3. Suspicious Activity - Report immediately and change password
4. Use MFA - Enable multi-factor authentication for added security

For Administrators

1. Policy Configuration - Balance security with user convenience
2. Regular Audits - Review session patterns quarterly
3. Incident Response - Have clear procedures for security events
4. User Education - Train users on session security

Troubleshooting

Unexpected Logouts

• Check idle timeout settings
• Verify session limit hasn't been reached
• Review security policies for triggers
• Check browser settings and extensions

Cannot End Session

• Refresh the session list
• Clear browser cache
• Try a different browser
• Contact support if issue persists

Session Errors

• "Session Expired" - Normal timeout or security trigger
• "Too Many Sessions" - Limit reached, end unused sessions
• "Invalid Session" - Corrupted token, fresh login required